Osano incident

Elevated API Error Rates

Major Resolved View vendor source →

Osano experienced a major incident on April 21, 2022 affecting Web User Interface, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2022, 08:08 PM UTC
Resolved
Apr 21, 2022, 08:26 PM UTC
Duration
18m
Detected by Pingoru
Apr 21, 2022, 08:08 PM UTC

Affected components

Web User Interface

Update timeline

  1. investigating Apr 21, 2022, 08:08 PM UTC

    The Osano engineering team has reported an issue impacting multiple web application API's. The team has identified the issue and is working on a fix.

  2. investigating Apr 21, 2022, 08:23 PM UTC

    The issue with elevated API error rates has been resolved.

  3. investigating Apr 21, 2022, 08:24 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 21, 2022, 08:26 PM UTC

    The issue with elevated API error rates has been resolved.