Osano incident

Elevated Web Application Error Rates

Minor Resolved View vendor source →

Osano experienced a minor incident on September 20, 2022 affecting Web User Interface, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2022, 09:57 PM UTC
Resolved
Sep 21, 2022, 01:47 AM UTC
Duration
3h 49m
Detected by Pingoru
Sep 20, 2022, 09:57 PM UTC

Affected components

Web User Interface

Update timeline

  1. investigating Sep 20, 2022, 09:57 PM UTC

    We are currently investigating an issue affecting Consent Management Save and Publish actions in the Osano web application.

  2. investigating Sep 20, 2022, 10:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 20, 2022, 10:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 21, 2022, 01:47 AM UTC

    This incident has been resolved.