Osano incident

Authentication service with the my.osano.com web app is down

Critical Resolved View vendor source →

Osano experienced a critical incident on June 27, 2023 affecting Customer Authentication, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2023, 04:01 PM UTC
Resolved
Jun 27, 2023, 05:12 PM UTC
Duration
1h 10m
Detected by Pingoru
Jun 27, 2023, 04:01 PM UTC

Affected components

Customer Authentication

Update timeline

  1. investigating Jun 27, 2023, 04:01 PM UTC

    The Osano engineering team is currently investigating this issue. All core services (consent recording, discovery, etc.) are completely functional.

  2. resolved Jun 27, 2023, 05:12 PM UTC

    This incident has been resolved.