OrderBilly incident

External Partial Bancontact Disruption

Minor Resolved View vendor source →

OrderBilly experienced a minor incident on April 13, 2023 affecting Payments by Mollie and Lightspeed L-series and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2023, 01:37 PM UTC
Resolved
Apr 13, 2023, 03:04 PM UTC
Duration
1h 27m
Detected by Pingoru
Apr 13, 2023, 01:37 PM UTC

Affected components

Payments by MollieLightspeed L-seriesorderBilly APIorderBilly ManagerPayments by Multisafepay

Update timeline

  1. identified Apr 13, 2023, 01:37 PM UTC

    The issue has been identified at Bancontact and a fix is being implemented. We'll provide you with an update as from we got response from our payment providers.

  2. identified Apr 13, 2023, 02:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 13, 2023, 03:04 PM UTC

    This incident has been resolved.