OrderBilly incident

Disruption of orderBilly Platform

Critical Resolved View vendor source →

OrderBilly experienced a critical incident on February 21, 2023 affecting orderBilly API and orderBilly Manager, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2023, 07:15 AM UTC
Resolved
Feb 21, 2023, 08:14 AM UTC
Duration
58m
Detected by Pingoru
Feb 21, 2023, 07:15 AM UTC

Affected components

orderBilly APIorderBilly Manager

Update timeline

  1. investigating Feb 21, 2023, 07:15 AM UTC

    We are currently investigating this issue.

  2. identified Feb 21, 2023, 07:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 21, 2023, 07:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 21, 2023, 08:14 AM UTC

    This incident has been resolved.