Increased Web Portal loading time in US environment
Timeline · 6 updates
- identified Aug 18, 2026, 03:58 PM UTC
Orca Security is experiencing higher latency in access to our API and Web Portal in US environment. Orca’s API and Web Portal may be slow or inaccessible during this incident.
- identified Aug 18, 2026, 08:11 PM UTC
Update - Our engineering team is continuing to investigate the root cause of the increased latency affecting the API and Web Portal in the US environment. We will provide another update as soon as we have more information.
- monitoring Aug 19, 2026, 02:21 AM UTC
Our engineers have implemented configuration changes and we have noticed increased stability. We will continue monitoring.
- monitoring Aug 19, 2026, 11:23 AM UTC
We’ve implemented infrastructure changes that have restored UI and API latency to normal levels. The system is currently fully operational. We will continue monitoring the system to ensure performance remains stable and the changes remain effective.
- monitoring Aug 19, 2026, 02:22 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 19, 2026, 02:59 PM UTC
This incident has been resolved.