Orca Security incident

Increased Delay And Elevated Errors in Asset Scanning in EU environment.

Minor Resolved View vendor source →

Orca Security experienced a minor incident on July 23, 2025 affecting Orca Scanner Engine, lasting 7h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 09:38 AM UTC
Resolved
Jul 23, 2025, 05:25 PM UTC
Duration
7h 47m
Detected by Pingoru
Jul 23, 2025, 09:38 AM UTC

Affected components

Orca Scanner Engine

Update timeline

  1. investigating Jul 23, 2025, 09:38 AM UTC

    Orca Security is experiencing elevated errors in scans and increased scan times in EU environment. Our engineers have been alerted and have found the root cause and are working to resolve Scans data updates will be delayed in EU environment during this incident.

  2. identified Jul 23, 2025, 02:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 23, 2025, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2025, 05:25 PM UTC

    This incident has been resolved.