Orca Security incident

performance and slowness with access to the Web Portal and Asset Scanning in US environment

Notice Resolved View vendor source →

Orca Security experienced a notice incident on March 16, 2023 affecting Orca Dashboard and Orca Scanner Engine and 1 more component, lasting 7h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 12:30 PM UTC
Resolved
Mar 16, 2023, 08:29 PM UTC
Duration
7h 59m
Detected by Pingoru
Mar 16, 2023, 12:30 PM UTC

Affected components

Orca DashboardOrca Scanner EngineOrca Cloud Provider PlatformOrca Shift-Left Scans

Update timeline

  1. identified Mar 16, 2023, 12:30 PM UTC

    Orca Security is experiencing elevated errors in scans and increased scan times in US environment. Our engineers have been alerted, found the root cause and are currently working on providing a remedy for the issue. Scans might be delayed in US environment during this incident.

  2. monitoring Mar 16, 2023, 07:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2023, 08:29 PM UTC

    This incident has been resolved.