Orca Security incident

Increased error rate in Orca Sonar API - US region

Critical Resolved View vendor source →

Orca Security experienced a critical incident on July 28, 2023 affecting Orca Dashboard and Orca Scanner Engine, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 09:00 AM UTC
Resolved
Jul 28, 2023, 09:49 AM UTC
Duration
49m
Detected by Pingoru
Jul 28, 2023, 09:00 AM UTC

Affected components

Orca DashboardOrca Scanner Engine

Update timeline

  1. investigating Jul 28, 2023, 08:56 AM UTC

    Orca Security is experiencing an elevated number of errors within our Sonar API in US environment. Our engineers have been alerted and are currently working on providing a remedy for the issue. Sonar API might be delayed or inaccessible during this incident.

  2. investigating Jul 28, 2023, 09:00 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 28, 2023, 09:02 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 28, 2023, 09:02 AM UTC

    We are continuing to investigate this issue.

  5. investigating Jul 28, 2023, 09:04 AM UTC

    We are continuing to investigate this issue.

  6. identified Jul 28, 2023, 09:13 AM UTC

    The issue has been identified and a fix is being implemented.

  7. monitoring Jul 28, 2023, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Jul 28, 2023, 09:49 AM UTC

    This incident has been resolved.