Orca Security incident

Login to Web Portal - Service Interruption in Australia, India and Europe

Major Resolved View vendor source →

Orca Security experienced a major incident on September 27, 2023 affecting Orca Dashboard and Orca Dashboard and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2023, 07:32 PM UTC
Resolved
Sep 27, 2023, 08:29 PM UTC
Duration
57m
Detected by Pingoru
Sep 27, 2023, 07:32 PM UTC

Affected components

Orca DashboardOrca DashboardOrca Dashboard

Update timeline

  1. investigating Sep 27, 2023, 07:32 PM UTC

    Orca Security is experiencing Login issues accessing our Web Portal via SSO in Australia, India and Europe environments. Our engineers have been alerted and are currently working on providing a remedy for the issue. Web Portal may be affected during this incident.

  2. identified Sep 27, 2023, 07:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 27, 2023, 07:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 27, 2023, 08:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 27, 2023, 08:29 PM UTC

    This incident has been resolved.