Orca Security incident

Increased Delay / Elevated Errors in Asset Scanning in US Environment

Major Resolved View vendor source →

Orca Security experienced a major incident on October 20, 2023 affecting Orca Scanner Engine, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2023, 07:31 AM UTC
Resolved
Oct 21, 2023, 03:47 PM UTC
Duration
1d 8h
Detected by Pingoru
Oct 20, 2023, 07:31 AM UTC

Affected components

Orca Scanner Engine

Update timeline

  1. investigating Oct 20, 2023, 07:31 AM UTC

    Orca Security is experiencing an elevated number of errors in scans and scan times in US environment Our engineers have been alerted and have found the root cause - it related to changes made by AWS IS. We are working with AWS for providing a remedy for the issue. Scans might be delayed during this incident.

  2. identified Oct 20, 2023, 08:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2023, 11:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2023, 03:47 PM UTC

    This incident has been resolved.