Orca Security incident

Issues Accessing the Orca Web Portal in the US environment.

Minor Resolved View vendor source →

Orca Security experienced a minor incident on November 21, 2023 affecting Orca Dashboard and Orca Scanner Engine, lasting 4h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2023, 04:16 PM UTC
Resolved
Nov 21, 2023, 08:37 PM UTC
Duration
4h 20m
Detected by Pingoru
Nov 21, 2023, 04:16 PM UTC

Affected components

Orca DashboardOrca Scanner Engine

Update timeline

  1. investigating Nov 21, 2023, 04:16 PM UTC

    Orca Security is experiencing higher latency in access to our API and Web Portal in the US environment. Our engineers have been alerted and are currently working on providing a remedy for the issue. Orca’s API and Web Portal may be slow or inaccessible during this incident.

  2. investigating Nov 21, 2023, 04:41 PM UTC

    Orca Security is experiencing an elevated number of access errors to our Web Portal and API in the US environment. Our engineers have been alerted and are currently working on providing a remedy for the issue. Orca’s API and Web Portal in the US environment may be affected during this incident.

  3. identified Nov 21, 2023, 07:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 21, 2023, 08:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 21, 2023, 08:37 PM UTC

    This incident has been resolved.