Orca Security incident

Issues Accessing the Orca Web Portal in AU region

Major Resolved View vendor source →

Orca Security experienced a major incident on November 28, 2023 affecting Orca Dashboard, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 10:12 AM UTC
Resolved
Nov 28, 2023, 10:29 AM UTC
Duration
16m
Detected by Pingoru
Nov 28, 2023, 10:12 AM UTC

Affected components

Orca Dashboard

Update timeline

  1. investigating Nov 28, 2023, 10:12 AM UTC

    Orca Security is experiencing an elevated number of access errors to our Web Portal and API in AU region. Our engineers have been alerted and are currently working on providing a remedy for the issue. Orca’s API and Web Portal may be affected during this incident.

  2. identified Nov 28, 2023, 10:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 28, 2023, 10:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 28, 2023, 10:29 AM UTC

    This incident has been resolved.