Orca Security incident
Issues Accessing the Orca Web Portal in US region
Orca Security experienced a major incident on November 28, 2023 affecting Orca Dashboard and Orca Scanner Engine, lasting 2d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 28, 2023, 04:18 PM UTC
Orca Security is experiencing an elevated number of access errors to our Web Portal and API in US region. Our engineers have been alerted and are currently working on providing a remedy for the issue. Orca’s API and Web Portal may be affected during this incident.
- monitoring Nov 28, 2023, 05:23 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 30, 2023, 09:17 AM UTC
The API and Web Portal slowness has been resolved, as part of this incident, the platform is experiencing an elevated number of errors in scans and scan times. We continue to monitor.
- monitoring Nov 30, 2023, 12:40 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 01, 2023, 09:51 AM UTC
This incident has been resolved.