Orca Security incident

US - Increased Delay / Elevated Errors in Asset Scanning in US environment.

Major Resolved View vendor source →

Orca Security experienced a major incident on December 12, 2023 affecting Orca Scanner Engine, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 02:18 PM UTC
Resolved
Dec 12, 2023, 06:23 PM UTC
Duration
4h 5m
Detected by Pingoru
Dec 12, 2023, 02:18 PM UTC

Affected components

Orca Scanner Engine

Update timeline

  1. investigating Dec 12, 2023, 02:18 PM UTC

    Orca Security is experiencing elevated errors in scans and increased scan times in US environment. Our engineers have been alerted and have found the root cause and are working to resolve the issue. Scans might be slightly delayed in US environment during this incident.

  2. identified Dec 12, 2023, 02:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 12, 2023, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2023, 06:23 PM UTC

    This incident has been resolved.