Orca Security incident

Increased Delay in Asset Scanning in EU environment

Major Resolved View vendor source →

Orca Security experienced a major incident on March 5, 2024 affecting Orca Dashboard and Orca Scanner Engine and 1 more component, lasting 3d 13h. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 06:14 AM UTC
Resolved
Mar 08, 2024, 07:47 PM UTC
Duration
3d 13h
Detected by Pingoru
Mar 05, 2024, 06:14 AM UTC

Affected components

Orca DashboardOrca Scanner EngineOrca Cloud Provider Platform

Update timeline

  1. investigating Mar 03, 2024, 08:53 AM UTC

    Orca Security is experiencing an elevated number of errors in scans and scan times in EU. Our engineers have been alerted and are currently working on providing a remedy for the issue. Scans might be slightly delayed during this incident.

  2. investigating Mar 03, 2024, 09:29 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 03, 2024, 12:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 05, 2024, 06:14 AM UTC

    There has been a decrease in the observed issue over the past 24 hours, but we're continuing efforts to further optimize conditions.

  5. monitoring Mar 05, 2024, 08:02 PM UTC

    This incident has been resolved.

  6. resolved Mar 08, 2024, 07:47 PM UTC

    This incident has been resolved.