Orca Security incident
Temporary Suspension of GCP Account Scanning
Orca Security experienced a major incident on May 22, 2024 affecting Orca Scanner Engine and Orca Scanner Engine and 1 more component, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2024, 01:51 PM UTC
We are experiencing issues with our GCP accounts scans, which are currently under investigation by Google Cloud Platform (GCP) and Orca, we will be temporarily suspending GCP account scans. We will provide updates as the situation progresses.
- investigating May 22, 2024, 07:21 PM UTC
We are still actively investigating the issue and working closely with GCP. While we don't have a full resolution yet, we have made significant progress in narrowing down the issue, As a result, we have resumed scans for In Account mode GCP accounts. We will continue to keep you informed as we make further progress.
- investigating May 23, 2024, 01:04 PM UTC
Since resuming InAccount GCP accounts scans, we continue to work closely with multiple GCP teams to resolve the matter for SaaS accounts scans. At this time, we do not have new updates to share, but our efforts remain focused on finding a solution as quickly as possible.
- monitoring May 24, 2024, 06:29 AM UTC
Following a thorough analysis with Google's support teams, we are now gradually restoring GCP SaaS account scans as well. Our engineers, in close collaboration with GCP teams, continue to investigate and monitor the service's health to ensure stability and prevent any further issues, while we continue to investigate the root cause.
- resolved May 24, 2024, 08:02 AM UTC
We are pleased to inform that following a thorough analysis, Google has identified the issue on their end. As a result, all GCP scan services are now live and operating normally. We will keep monitoring services' health to ensure stability.