Orca Security incident

Increased Web Portal loading time in US environment

Minor Resolved View vendor source →

Orca Security experienced a minor incident on July 11, 2024 affecting Orca Dashboard, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 02:55 PM UTC
Resolved
Jul 11, 2024, 05:36 PM UTC
Duration
2h 41m
Detected by Pingoru
Jul 11, 2024, 02:55 PM UTC

Affected components

Orca Dashboard

Update timeline

  1. investigating Jul 11, 2024, 02:55 PM UTC

    Orca Security is experiencing higher latency in access to our API and Web Portal in US environment. Our engineers have been alerted and are currently working on providing a remedy for the issue. Orca’s API and Web Portal may be slow or inaccessible during this incident.

  2. identified Jul 11, 2024, 03:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 11, 2024, 03:18 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 11, 2024, 04:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 11, 2024, 05:36 PM UTC

    This incident has been resolved.