Orca Security incident

Issues Accessing the Orca Web Portal in US environment

Critical Resolved View vendor source →

Orca Security experienced a critical incident on July 13, 2024 affecting Orca Dashboard, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2024, 12:37 AM UTC
Resolved
Jul 13, 2024, 01:33 AM UTC
Duration
56m
Detected by Pingoru
Jul 13, 2024, 12:37 AM UTC

Affected components

Orca Dashboard

Update timeline

  1. investigating Jul 13, 2024, 12:37 AM UTC

    Orca Security is experiencing an elevated number of access errors to our Web Portal and API in US environment. Our engineers have been alerted and are currently working on providing a remedy for the issue. Orca’s API and Web Portal in US environment may be affected during this incident.

  2. identified Jul 13, 2024, 12:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 13, 2024, 01:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 13, 2024, 01:33 AM UTC

    This incident has been resolved.