Orca Security incident

Issues Accessing the Orca Web Portal and API in US environment

Major Resolved View vendor source →

Orca Security experienced a major incident on July 23, 2024 affecting Orca Dashboard and Orca Cloud Provider Platform, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 01:32 PM UTC
Resolved
Jul 23, 2024, 07:52 PM UTC
Duration
6h 20m
Detected by Pingoru
Jul 23, 2024, 01:32 PM UTC

Affected components

Orca DashboardOrca Cloud Provider Platform

Update timeline

  1. investigating Jul 23, 2024, 01:32 PM UTC

    Orca Security is experiencing an elevated number of access errors to our Web Portal and API in US environment. Our engineers have been alerted and are currently working on providing a remedy for the issue. Orca’s API and Web Portal in US environment may be affected during this incident.

  2. identified Jul 23, 2024, 02:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 23, 2024, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2024, 07:52 PM UTC

    This incident has been resolved.