Orca Security incident

Increased Web Portal loading time in SA environment

Major Resolved View vendor source →

Orca Security experienced a major incident on September 17, 2024 affecting Orca Dashboard, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 09:09 AM UTC
Resolved
Sep 17, 2024, 09:30 AM UTC
Duration
21m
Detected by Pingoru
Sep 17, 2024, 09:09 AM UTC

Affected components

Orca Dashboard

Update timeline

  1. investigating Sep 17, 2024, 09:09 AM UTC

    Orca Security is experiencing higher latency in access to our API and Web Portal in SA environment. Our engineers have been alerted and are currently working on providing a remedy for the issue. Orca’s API and Web Portal may be slow or inaccessible during this incident.

  2. identified Sep 17, 2024, 09:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 17, 2024, 09:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2024, 09:30 AM UTC

    This incident has been resolved.