Orca Security incident

Increased Delay / Elevated Errors in Asset Scanning in US environment.

Major Resolved View vendor source →

Orca Security experienced a major incident on November 8, 2024 affecting Orca Scanner Engine, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2024, 02:31 PM UTC
Resolved
Nov 08, 2024, 05:04 PM UTC
Duration
2h 33m
Detected by Pingoru
Nov 08, 2024, 02:31 PM UTC

Affected components

Orca Scanner Engine

Update timeline

  1. investigating Nov 08, 2024, 02:31 PM UTC

    Orca Security is experiencing elevated errors in scans and increased scan times in US environment. Our engineers have been alerted, have found the root cause, and are working to resolve. Scans might be slightly delayed in US environment during this incident.

  2. identified Nov 08, 2024, 02:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 08, 2024, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 08, 2024, 05:04 PM UTC

    This incident has been resolved.