Orca Security incident

Increased Delay / Elevated Errors in Asset Scanning in US environment

Major Resolved View vendor source →

Orca Security experienced a major incident on February 9, 2025 affecting Orca Scanner Engine, lasting 9h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2025, 09:08 AM UTC
Resolved
Feb 09, 2025, 06:22 PM UTC
Duration
9h 13m
Detected by Pingoru
Feb 09, 2025, 09:08 AM UTC

Affected components

Orca Scanner Engine

Update timeline

  1. identified Feb 09, 2025, 08:56 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Feb 09, 2025, 09:08 AM UTC

    Orca Security is experiencing an elevated number of errors in scans and scan times. Our engineers have been alerted and have found the root cause and are working to resolve the issue. Scans might be delayed during this incident.

  3. identified Feb 09, 2025, 10:25 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Feb 09, 2025, 01:34 PM UTC

    We are actively working on resolving this issue.

  5. monitoring Feb 09, 2025, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 09, 2025, 06:22 PM UTC

    This incident has been resolved.