Orca Security incident
Degraded performance and slowness with the Web Portal and Asset Scanning in US environment
Orca Security experienced a minor incident on March 20, 2025 affecting Orca Dashboard and Orca Scanner Engine, lasting 17h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 20, 2025, 05:41 PM UTC
Orca Security is experiencing delays with our platform in US environment. Our engineers have been alerted and are currently working on providing a remedy for the issue. Web Portal may be delayed during this incident. Scans may be delayed or have an elevated number of errors.
- identified Mar 20, 2025, 06:24 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 20, 2025, 10:59 PM UTC
We are actively working to resolve this issue. The Web Portal is currently stable, but APIs remain unavailable, and scan performance is still impacted.
- identified Mar 21, 2025, 05:39 AM UTC
We are actively working on a resolution for the issue and are investigating the root cause to ensure a thorough fix. Our team is focused on identifying and implementing the necessary changes to restore full functionality as soon as possible.
- identified Mar 21, 2025, 09:05 AM UTC
We are actively working on a resolution for the issue and have made significant progress. The scans issue and UI-related problems have now been resolved, and only the APIs remain affected. Our team continues to investigate and implement fixes to restore full API functionality as soon as possible.
- monitoring Mar 21, 2025, 11:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 21, 2025, 11:35 AM UTC
This incident has been resolved.