Orca Security incident

Increased Delay / Elevated Errors in Asset Scanning in US and EU environments

Major Resolved View vendor source →

Orca Security experienced a major incident on March 28, 2025 affecting Orca Scanner Engine and Orca Scanner Engine, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 09:17 AM UTC
Resolved
Mar 28, 2025, 11:23 AM UTC
Duration
2h 5m
Detected by Pingoru
Mar 28, 2025, 09:17 AM UTC

Affected components

Orca Scanner EngineOrca Scanner Engine

Update timeline

  1. investigating Mar 28, 2025, 09:17 AM UTC

    Orca Security is experiencing elevated errors in scans and increased scan times in US and EU environments. Our engineers have been alerted, have found the root cause and are working to resolve the issue. Scans will be delayed in US and EU environments during this incident.

  2. identified Mar 28, 2025, 09:22 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 28, 2025, 09:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 28, 2025, 11:23 AM UTC

    This incident has been resolved.