Orbio AI experienced a major incident on July 16, 2026 affecting OrbioAI - EU (eu.orbio.work) and OrbioAI - US (us.orbio.work), lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
OrbioAI - EU (eu.orbio.work)OrbioAI - US (us.orbio.work)
Update timeline
- investigating Jul 16, 2026, 09:44 AM UTC
Our third-party single sign-on (SSO) provider is experiencing a major global outage. As a result, users may be unable to log in to Orbio via SSO. Impact: Users authenticating through SSO cannot access the platform. Users with active sessions are unaffected. Candidate-facing flows (WhatsApp, SMS/RCS, calls, scheduling) are not impacted — this is limited to SSO-based login to the Orbio web app. Current status: We are monitoring WorkOs status page (https://status.workos.com/)
- resolved Jul 16, 2026, 10:48 AM UTC
WorkOS deployed the fix and confirmed the incident is resolved