Orbee incident

Degraded Performance for Reporting Dashboards and Views

Minor Resolved View vendor source →

Orbee experienced a minor incident on January 17, 2026 affecting Platform, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2026, 07:20 PM UTC
Resolved
Jan 17, 2026, 07:46 PM UTC
Duration
26m
Detected by Pingoru
Jan 17, 2026, 07:20 PM UTC

Affected components

Platform

Update timeline

  1. identified Jan 17, 2026, 07:20 PM UTC

    We have identified an issue with the Orbee Platform's Reporting Dashboards and Views, related to a read replica with degraded performance from our cloud provider. We're isolating the usage of the instance and working on getting database reads working with acceptable performance again. During this time, you may see reporting dashboards show poor load times, or fail to load.

  2. monitoring Jan 17, 2026, 07:30 PM UTC

    A fix has been implemented and the Platform has shown a recovery in performance. We'll continue to monitor the fix to make sure things remain performant.

  3. resolved Jan 17, 2026, 07:46 PM UTC

    This incident has been resolved.