Orbee incident

Degraded Analytics Reporting Availability

Minor Resolved View vendor source →

Orbee experienced a minor incident on August 17, 2020, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2020, 12:00 AM UTC
Resolved
Aug 18, 2020, 12:00 AM UTC
Duration
1d
Detected by Pingoru
Aug 17, 2020, 12:00 AM UTC

Update timeline

  1. resolved Aug 19, 2020, 09:06 PM UTC

    Analytics data for customers is being interrupted by Reporting DB hardware issues. The issues took place form 2020-08-11 to 2020-08-17, and as of 2020-08-18 have returned to normal. Even though reporting data is missing from the API, the data itself was captured and just needs to be reprocessed. We will be reprocessing the week of data throughout the next couple of days and will update here once all data has been reprocessed and returned to a valid state.