Orbee incident

Reporting API Increased Error Rates

Minor Resolved View vendor source →

Orbee experienced a minor incident on March 5, 2021 affecting Platform, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2021, 06:57 PM UTC
Resolved
Mar 05, 2021, 07:41 PM UTC
Duration
43m
Detected by Pingoru
Mar 05, 2021, 06:57 PM UTC

Affected components

Platform

Update timeline

  1. identified Mar 05, 2021, 06:57 PM UTC

    The issue is identified and a fix is being applied.

  2. identified Mar 05, 2021, 07:15 PM UTC

    Reporting data is currently not available via the Orbee Platform, but data collection is still operational. We are almost done applying the fix to our reporting production environment.

  3. monitoring Mar 05, 2021, 07:25 PM UTC

    Reporting data is populating in the Platform again and should be available to customers. We are keeping a close eye on things to verify everything is back to normal.

  4. resolved Mar 05, 2021, 07:41 PM UTC

    This incident has been resolved.