Orbee experienced a minor incident on December 7, 2021 affecting Email Marketing, lasting 10h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Email Marketing
Update timeline
- identified Dec 07, 2021, 05:55 PM UTC
We are currently investigating issues sending scheduled email campaigns via our third-party email infrastructure. You can continue to administer email campaigns in our Platform. We are working with our third-party provider to determine how soon this will be addressed.
- monitoring Dec 08, 2021, 01:45 AM UTC
A fix has been implemented and email marketing seems to have consistently recovered. We will continue to monitor the situation.
- resolved Dec 08, 2021, 04:13 AM UTC
The issue has been resolved and all email campaigns are operational.