Orbee experienced a major incident on August 22, 2022 affecting Email Marketing, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Email Marketing
Update timeline
- investigating Aug 22, 2022, 04:00 PM UTC
We are currently investigating raised error rates and the availability of our Lists API for Email Marketing.
- identified Aug 22, 2022, 04:52 PM UTC
The issue has been identified and a fix is being implemented. A memory overflow is occurring when attempting to load 1 million errors from a list
- monitoring Aug 22, 2022, 05:52 PM UTC
A fix has been implemented and we are monitoring for further errors
- resolved Aug 22, 2022, 07:03 PM UTC
Incident has been resolved