Orbee experienced a major incident on January 27, 2023 affecting Email Marketing, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Email Marketing
Update timeline
- investigating Jan 27, 2023, 12:14 AM UTC
We are investigating an issue with our email provider which is affecting Email Marketing. This affects both scheduling and sending emails, including test emails. We will provide another update once we have more information. Other work may be performed on our platform.
- identified Jan 27, 2023, 12:24 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 27, 2023, 12:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 27, 2023, 01:27 AM UTC
This incident has been resolved.