Orbee incident

Issues with the Data Pipeline lagging behind

Major Resolved View vendor source →

Orbee experienced a major incident on June 17, 2023 affecting Data Pipeline, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2023, 06:58 PM UTC
Resolved
Jun 18, 2023, 07:27 PM UTC
Duration
1d
Detected by Pingoru
Jun 17, 2023, 06:58 PM UTC

Affected components

Data Pipeline

Update timeline

  1. investigating Jun 17, 2023, 06:58 PM UTC

    We are currently investigating an issue where our data pipeline is lagging behind its usual hourly cadence. There is no loss of data so reporting will catch up once the issue is identified and resolved. We will provide another update as soon as we have more information to share.

  2. monitoring Jun 17, 2023, 08:09 PM UTC

    A fix has been implemented and pipelines are back up and running. We will continue to monitor the status of these pipelines as they catch up.

  3. monitoring Jun 18, 2023, 03:25 PM UTC

    The pipeline issues have been resolved. We are continuing to monitor the pipeline catching up on missing stats and should provide an update later today once that's resolved.

  4. resolved Jun 18, 2023, 07:27 PM UTC

    The data pipeline has caught up and all reporting data has been populated. The pipeline is operating normally and the issue has been resolved.