Orbee incident

Incorrect statistics displayed for some email campaigns (Aug 23 - 29 2023)

Minor Resolved View vendor source →

Orbee experienced a minor incident on September 7, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2023, 12:06 AM UTC
Resolved
Sep 07, 2023, 12:04 AM UTC
Duration
—
Detected by Pingoru
Sep 07, 2023, 12:06 AM UTC

Update timeline

  1. resolved Sep 07, 2023, 12:06 AM UTC

    Some email campaigns were not showing accurate statistics in the Platform for some clients. This was due to some event processing errors that happened during the date range of August 23 - 29 2023. These campaigns have since been reprocessed and are displaying accurate statistics now.