Orbee incident

Degraded Reporting/Analytics Pipeline

Minor Resolved View vendor source →

Orbee experienced a minor incident on November 27, 2024 affecting Data Pipeline, lasting 6d 7h. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2024, 03:33 PM UTC
Resolved
Dec 03, 2024, 10:37 PM UTC
Duration
6d 7h
Detected by Pingoru
Nov 27, 2024, 03:33 PM UTC

Affected components

Data Pipeline

Update timeline

  1. investigating Nov 27, 2024, 03:33 PM UTC

    We are currently investigating degraded performance of the Reporting Data Pipeline. This will lead to dashboards for website analytics to lag before showing accurate traffic counts. The pipeline is currently about 12-hours behind and is catching up. We will share more information as soon as we've identified the cause of the degregation.

  2. monitoring Dec 03, 2024, 04:33 PM UTC

    We have identified a fix and applied it to the pipeline, increasing performance when dealing with inserting data. We will continue to monitor the performance today, but all data should already be up-to-date and caught up due to this degraded performance window.

  3. resolved Dec 03, 2024, 10:37 PM UTC

    This incident has been resolved, and the fixes applied have continued to keep our reporting/analytics pipeline processing times consistent.