Orbee experienced a minor incident on December 31, 2024 affecting Email Marketing, lasting 15d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 31, 2024, 02:58 PM UTC
We are investigating an issue impacting our automated email service. We are actively working to identify and resolve the issue. Our initial investigation indicates that this may result in a lower volume of emails going out until the issue fix goes in place. Once the issue is resolved, we expect automated emails to send as expected. The following services may be impacted: Automated Email Marketing We will continue to provide updates on this page as more information becomes available.
- monitoring Jan 08, 2025, 05:57 PM UTC
A fix has been implemented and we are monitoring the performance.
- resolved Jan 15, 2025, 09:38 PM UTC
We are pleased to report that the issue impacting our automated email service has been resolved. The fix has been successfully implemented and automated emails are sending as expected.