Orbee incident

Degraded Performance – VinSolutions Data Ingestion

Minor Resolved View vendor source →

Orbee experienced a minor incident on November 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 07:16 PM UTC
Resolved
Nov 25, 2025, 07:16 PM UTC
Duration
—
Detected by Pingoru
Nov 25, 2025, 07:16 PM UTC

Update timeline

  1. monitoring Nov 25, 2025, 07:16 PM UTC

    Nov 25, 11:16 PST Resolved - We have resolved the issue affecting legacy VinSolutions data ingestion. We completed a manual synchronization and migration to ensure all data tables are now current. We verified that automated email workflows and audiences are querying up-to-date data. We also determined that other data sources were not impacted and remain fully operational. Nov 20, 15:21 PST Investigating - We’re currently investigating an issue affecting performance for customers using the legacy VinSolutions integration. This may impact data availability for select audiences and automated email workflows. Our VinSolutions v2 integration remains fully operational. Our engineering team is actively working to resolve the issue. We’ll provide updates as more information becomes available.