Opus Interactive experienced a minor incident on April 24, 2017, lasting 15h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 24, 2017, 11:51 PM UTC
We have identified an unknown issue affecting some traffic traversing through one of our core switches. We are currently investigating this issue with all available technicians at this time. We understand this is a critical issue and we will be working to resolve the issue in the least amount of time possible. Thank you for your patience and understanding in this matter.
- monitoring Apr 25, 2017, 01:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 25, 2017, 03:27 PM UTC
After extensive monitoring and implementing additional fail-safes this issue has been resolved and we will be resuming normal operations.