Opus Interactive incident

Voice call upstream routing issues

Notice Resolved View vendor source →

Opus Interactive experienced a notice incident on May 23, 2017, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2017, 03:58 PM UTC
Resolved
May 23, 2017, 09:17 PM UTC
Duration
5h 18m
Detected by Pingoru
May 23, 2017, 03:58 PM UTC

Update timeline

  1. identified May 23, 2017, 03:58 PM UTC

    CenturyLink is experiencing call routing issues in the Portland area affecting call routing in the area and the 503 area code. This is affecting inbound calls to our PBX along with those of customer PBXs.

  2. resolved May 23, 2017, 09:17 PM UTC

    This issue is resolved. After monitoring the situation and periodically testing the routing connections we are now able to successfully make and receive calls. Please notify us at support@opusinteractive if you are still seeing issues.