Opus Interactive experienced a minor incident on August 11, 2017, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 11, 2017, 09:45 PM UTC
Opus Interactive is aware of an issue that is currently affecting some of our clients. We are actively working to identify the root cause and implement a solution as soon as possible. We understand the seriousness of any disruption and the impacts it may have on our client's operations. We sincerely appreciate your patience and understanding regarding this matter. Please check this page for any additional updates we will provide as the information becomes available. Sincerely, Opus Interactive Inc.
- identified Aug 11, 2017, 09:58 PM UTC
We have identified a storage issue affecting some of our clients. We are actively working to resolve the issue at this time. Thank you for your patience and understanding in this matter. Please continue to check this site for any updates. Sincerely, Opus Interactive Inc.
- monitoring Aug 11, 2017, 10:08 PM UTC
We have implemented a solution and are currently monitoring the affected services. We sincerely appreciate all of our client's patience and understanding. Sincerely, Opus Interactive Inc.
- resolved Aug 11, 2017, 11:31 PM UTC
At this time the issue has been resolved. We strive to ensure our operations and services offered to our clients are running smoothly and interruption-free as possible. Thank you, to all of our clients for their patience and understanding regarding this issue. Sincerely, Opus Interactive Inc.