Opus Interactive experienced a major incident on July 11, 2019 affecting PDX1 Network and HIO1 Network and 1 more component, lasting 12h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 11, 2019, 11:42 PM UTC
The issue is being investigated. The issue is isolated to a specific cluster. We are migrating everyone off to improve functionality and performance. Further action is anticipated. Expect sluggish network connectivity and dropped packets until the issue is resolved.
- identified Jul 12, 2019, 01:15 AM UTC
The migrations are moving forward. As the datastore becomes more clear the migrations will likely move faster and performance will improve for everyone.
- identified Jul 12, 2019, 02:20 AM UTC
We've made good progress and see positive results in the bulk of the impacted environment. VM's are continuing to move with steadily increasing speed.
- identified Jul 12, 2019, 04:47 AM UTC
More than half the migrations are complete. We continue to see improved performance.
- resolved Jul 12, 2019, 11:53 AM UTC
This incident has been resolved.