Opus Interactive incident

DNS resolution issues

Major Resolved View vendor source →

Opus Interactive experienced a major incident on October 22, 2019 affecting PDX1 Cloud Infrastructure and HIO1 Cloud Infrastructure and 1 more component, lasting 15h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 11:50 PM UTC
Resolved
Oct 23, 2019, 03:00 PM UTC
Duration
15h 10m
Detected by Pingoru
Oct 22, 2019, 11:50 PM UTC

Affected components

PDX1 Cloud InfrastructureHIO1 Cloud InfrastructurePDX1 Core ServicesHIO1 Core Services

Update timeline

  1. identified Oct 22, 2019, 11:50 PM UTC

    The are currently looking into a resolution for DNS resolution issues that we are currently having in our HIO environment.

  2. identified Oct 22, 2019, 11:50 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 23, 2019, 02:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2019, 03:00 PM UTC

    This incident has been resolved.