Opus Interactive incident

Incident affecting infrastructure.

Critical Resolved View vendor source →

Opus Interactive experienced a critical incident on May 13, 2022 affecting PDX1 Cloud Infrastructure and HIO1 Cloud Infrastructure and 1 more component, lasting 12d 21h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2022, 02:13 AM UTC
Resolved
May 26, 2022, 12:00 AM UTC
Duration
12d 21h
Detected by Pingoru
May 13, 2022, 02:13 AM UTC

Affected components

PDX1 Cloud InfrastructureHIO1 Cloud InfrastructureDTX1 Cloud InfrastructureVA1 Cloud InfrastructurePDX1 Core ServicesHIO1 Core ServicesDTX1 Core ServicesVA1 Core Services

Update timeline

  1. identified May 16, 2022, 06:18 PM UTC

    All of our customer's workloads have been restored successfully. We continue to work through and troubleshoot any further issues that arise. We thank you for your continued patience and greatly appreciate your understanding as we continue these efforts.

  2. resolved Aug 03, 2022, 09:03 PM UTC

    This incident has been resolved.