Opus Interactive incident

Upstream network provider outages affecting some routes.

Minor Resolved View vendor source →

Opus Interactive experienced a minor incident on October 7, 2025 affecting HIO1 Network and DTX1 Network and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 05:22 PM UTC
Resolved
Oct 07, 2025, 06:12 PM UTC
Duration
49m
Detected by Pingoru
Oct 07, 2025, 05:22 PM UTC

Affected components

HIO1 NetworkDTX1 NetworkVA1 NetworkHIO1 Cloud InfrastructureDTX1 Cloud InfrastructureVA1 Cloud InfrastructureHIO1 Core ServicesDTX1 Core ServicesVA1 Core Services

Update timeline

  1. investigating Oct 07, 2025, 05:22 PM UTC

    Around 9:30am PDT we detected network issues with one of our providers. We are no longer routing directly with that provider, but we have found that routes with other providers are having issues as well. We are reaching out to those providers and are requesting details and ETA for resolution. We will update this as we receive more information.

  2. resolved Oct 07, 2025, 06:12 PM UTC

    At this time the issue has been resolved. We strive to ensure our operations and services offered to our clients are running smoothly and interruption-free as possible. Thank you, to all of our clients for their patience and understanding regarding this issue. Sincerely, Opus Interactive Inc.