Optum Enterprise Imaging experienced a minor incident on April 19, 2023 affecting United States Instance - Stratus Imaging Analytics, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 19, 2023, 07:33 PM UTC
Test
- monitoring Apr 19, 2023, 07:35 PM UTC
Dear Stratus Imaging [Product] User, Please be advised that we are still experiencing issues and are actively looking into the issue. We will notify you once all services are restored. Please contact Support directly by calling 1-800-663-2533, Opt 6 or emailing [email protected] if you have any questions or need any assistance. To stay updated on this issue, please visit our Status Page for real-time updates. We apologize for the disruption and thank you for your patience and understanding. - Stratus Imaging Support Team
- resolved Apr 19, 2023, 07:35 PM UTC
Dear Stratus Imaging [Product] User, We have resolved the issues on the platform. If you are still experiencing issues, please contact Support directly by calling 1-800-663-2533, Opt 6 or emailing [email protected]. We apologize for this disruption and thank you for your patience and understanding. - Stratus Imaging Support Team