Optum Enterprise Imaging incident
Stratus Imaging Viewer - Intermittent Platform Issues
Optum Enterprise Imaging experienced a minor incident on May 2, 2023 affecting United States Instance - Stratus Imaging Viewer, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 02, 2023, 09:25 PM UTC
Dear Stratus Imaging Viewer User, Please be advised that we are experiencing issues and are actively looking into the issue. We will notify you once all services are restored. Please contact Support directly by calling 1-800-663-2533, Opt 6 or emailing [email protected] if you have any questions or need any assistance. To stay updated on this issue, please visit our Status Page for real-time updates. We apologize for the disruption and thank you for your patience and understanding. - Stratus Imaging Support Team
- investigating May 02, 2023, 09:28 PM UTC
We are continuing to investigate this issue.
- resolved May 02, 2023, 09:30 PM UTC
Dear Stratus Imaging [Product] User, We have resolved the issues on the platform. If you are still experiencing issues, please contact Support directly by calling 1-800-663-2533, Opt 6 or emailing [email protected]. We apologize for this disruption and thank you for your patience and understanding. - Stratus Imaging Support Team