Optum Enterprise Imaging incident

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Notice Resolved View vendor source →

Optum Enterprise Imaging experienced a notice incident on May 10, 2023 affecting United States Instance - Stratus Imaging PACS and United States Instance - Stratus Imaging Viewer and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 10, 2023, 07:21 PM UTC
Resolved
May 10, 2023, 07:21 PM UTC
Duration
Detected by Pingoru
May 10, 2023, 07:21 PM UTC

Affected components

United States Instance - Stratus Imaging PACSUnited States Instance - Stratus Imaging ViewerUnited States Instance - Stratus Imaging ArchiveUnited States Instance - Stratus Imaging ShareUnited States Instance - Stratus Imaging Analytics

Update timeline

  1. resolved May 10, 2023, 07:21 PM UTC

    Dear Stratus Imaging Customer, You are now registered to the Change Healthcare Status Page and will continue receiving updates on our Stratus Imaging Products. The Products that Status Page will Report on: - Stratus Imaging PACS: a software-based image management solution and PACS - Stratus Imaging Archive: a VNA with a rapid or conventional data migration to the cloud - Stratus Imaging Viewer: a zero-footprint clinical reference viewer that is used via the Archive product - Stratus Imaging Analytics: a real time statistics and reporting product - Stratus Imaging Share: for sharing images and patient records to external facilities and patients If you would like to update your preferences, please navigate to Status Page and follow these steps: 1. Simply click “Subscribe to Updates” and enter in your email address: 2. Click “Subscribe via Email” or if you would like to receive text message notifications, you can click the telephone icon and enter in your phone number and click “Subscribe via Text Message” 3. Update any preferences from there and click “Save” Should you have any questions about Status Page, you can reach out to our Support team: - Support Phone Number: 1-800-663-2533, Opt 6 - Support Email Address: [email protected] Thank you, - Stratus Imaging Support Team