Optum Enterprise Imaging incident
Stratus Imaging [Product] - Intermittent Platform Issues
Optum Enterprise Imaging experienced a notice incident on January 31, 2024 affecting United States Instance - Stratus Imaging PACS and United States Instance - Stratus Imaging Share, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 31, 2024, 11:48 PM UTC
Dear Stratus Imaging PACS User, Please be advised that we are experiencing issues and are actively looking into the issue. We will notify you once all services are restored. Please contact Support directly by calling 1-800-663-2533, Opt 4 or emailing [email protected] if you have any questions or need any assistance. To stay updated on this issue, please visit our Status Page for real-time updates. We apologize for the disruption and thank you for your patience and understanding. - Stratus Imaging Support Team
- resolved Jan 31, 2024, 11:54 PM UTC
Dear Stratus Imaging PACS User, We have resolved the issues on the platform. If you are still experiencing issues, please contact Support directly by calling 1-800-663-2533, Opt 4 or emailing [email protected]. We apologize for this disruption and thank you for your patience and understanding. - Stratus Imaging PACS Support Team