OptimoRoute incident

Issue with loading maps

Minor Resolved View vendor source →

OptimoRoute experienced a minor incident on June 12, 2025 affecting OptimoRoute Application, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:32 PM UTC
Resolved
Jun 12, 2025, 08:33 PM UTC
Duration
1h 1m
Detected by Pingoru
Jun 12, 2025, 07:32 PM UTC

Affected components

OptimoRoute Application

Update timeline

  1. investigating Jun 12, 2025, 07:32 PM UTC

    Since 6:30 pm UTC today, we have been experiencing issues with loading maps, caused by the instability of our 3rd party provider. We're currently working on the solution.

  2. monitoring Jun 12, 2025, 08:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2025, 08:33 PM UTC

    This incident has been resolved.