Optimism incident

Unsafe Head Stall on OP Mainnet

Minor Resolved View vendor source →

Optimism experienced a minor incident on April 30, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 05:09 AM UTC
Resolved
Apr 30, 2024, 05:09 AM UTC
Duration
Detected by Pingoru
Apr 30, 2024, 05:09 AM UTC

Update timeline

  1. resolved Apr 30, 2024, 05:09 AM UTC

    Type: Incident Duration: 38 minutes Affected Components: Node Sync, Transaction Sequencing Apr 30, 05:09:28 GMT+0 - Investigating - Our team is investigating reports of unsafe head stalls on OP Mainnet. At this time, all users may experience degraded performance syncing nodes or submitting transactions. We apologize for the inconvenience and will share an update once we have more information. Apr 30, 05:25:54 GMT+0 - Investigating - Our team continues to investigate reports of unsafe head stalls. At this time, users may continue experience degraded performance syncing nodes or submitting transactions. Apr 30, 05:33:12 GMT+0 - Identified - Our team has identified the cause of the unsafe head stall, and is actively working on a fix. The issue was related to degraded sync performance of an internal beacon node. At this time, some users may still experience degraded performance syncing nodes or submitting transactions. However, we expect the issue to be resolved for the majority of users. Apr 30, 05:34:27 GMT+0 - Monitoring - Our team has implemented a fix to resolve the unsafe head stall, and is monitoring the situation. We’ll post an update as soon as the issue is fully resolved. Apr 30, 05:47:39 GMT+0 - Resolved - Our team has resolved the unsafe head stall. The system should now be fully operational for all users. If you continue to experience an issue, please let us know on Discord. Thanks for your patience with us!